Three piles of paper before you photograph anything
Going by Dukat.bet’s texts, documents fall into three groups: who you are, where you live and who owns the payment method. Less often a fourth comes up: where the money came from.
The revised FAQ names five possible purposes, from identity to source of funds. Which of them you are asked for is decided by the request shown in your account.
So get organised before the request comes. The list is not a fixed order, just a note to tick off.
The documents don’t name a specific paper for source of funds. AML policy section 4 only says that, on request, you must disclose where a deposited sum came from. Common practice is to ask for a payslip, a bank statement or proof of a larger income, such as a sales contract. If such a request comes, ask exactly which paper will do before handing anything over.
Each row of the table below rests on a clause in a Dukat.bet document, as of 14 October 2026.
Ticked off document by document, with sources
| Step | What Dukat.bet says | Where it says so | What to watch |
|---|---|---|---|
| Identity | A copy of a passport or ID card may be requested | T&C section 9 | Check the expiry date |
| Valid ID | A valid official document, e.g. passport, ID card or driving licence | Responsible gaming policy section 4 | The driving licence appears only in this policy |
| Age | Age can be checked by document at any time | T&C section 3 | The same ID usually does |
| Address | A recent utility bill or other proof may be requested | T&C section 12 | The bill should be in your own name |
| Payment method | Bank card details and payment system records may be requested | T&C sections 9 and 10 | Deposits, too, only from your own card or account (T&C section 11) |
| Source of funds | On request you must show where a deposited sum came from | AML policy sections 2 and 4 | Mainly in enhanced due diligence |
| Script | Documents in Latin or Cyrillic script are required | T&C section 10 | No obstacle for Hungarian documents |
The table deliberately gives no file format, size or accepted bill type. The documents don’t fix these, and we won’t invent rules in their place.
ID card, address card, licence: which Hungarian paper does what
T&C section 9 mentions a passport or ID card, and privacy policy section 3 specifically a scanned copy of a passport. If you have a valid passport, it is the least disputable choice.
The card-format Hungarian ID card has two sides. Dukat.bet’s policies say nothing about this, but prepare both, as many verification systems ask for both.
In Hungary the ‘lakcímkártya’ (official address card) is the formal proof of address. Dukat.bet’s documents, however, name a utility bill and never the address card.
Whether it is accepted instead of or alongside a bill, only support can say. The back of the address card also shows your personal ID number, so ask in advance whether you may cover it.
The driving licence is among the examples in section 4 of the responsible gaming policy, but not in the T&C. It is fine as a backup; better not to make it your first choice.
Name, accents, order: where Hungarian details can slip
Under T&C section 9, the name given at registration must match your legal name. Hungarian documents put the family name first; international forms often put the given name first.
Per the interface code, the profile has separate surname and first-name fields. Check you haven’t swapped them and that all your given names are there.
Accents can matter too. A Szőke Ágnes registered as Szoke Agnes shows different text from her document, even though it is the same person.
For a married name (such as the -né ending) or a doctoral title, follow the form on the document.
The interface wording includes a warning asking for your full, unabbreviated name for withdrawals. We haven’t seen it appear in a live account, but the advice is sensible in itself.
Photo, PDF, masking: general good practice
General experience with any online service, not a Dukat.bet rule.
- Electronic bill. A PDF from your provider’s portal is usually sharper than a photo of a printout.
- Plain background. Lay the ID on a dark, single-colour surface and hold the phone parallel to it.
- No editing. Save the image without filters, stickers or resizing apps.
- Card masked. Many services want the middle digits of a bank card and the security code on the back covered. Dukat.bet’s interface wording has such an instruction too, though no policy clause backs it.
- Bank statement. Want to cover entries nobody asked about? Ask first, as an incomplete statement may be rejected.
The FAQ is clear on one thing: never send support a password, full card number or authentication code. Submit documents through the designated channel, the account’s Documents section.
What no Dukat.bet document fixes about the paperwork
On our 14 October reading, the policies leave some practical details open:
- how many months old a bill may be and still count as recent;
- whether a bank statement is accepted as proof of address;
- whether a mobile or internet bill will do, or only gas, electricity and water;
- whether a selfie with the ID is needed.
The interface text set mentions a 90-day recency condition and a bank statement as an option. We don’t treat these as official requirements, since no policy contains them.
On selfies, section 4 of the responsible gaming policy only says the operator may request one at its own discretion.
A document folder put together in advance
Hypothetical case with made-up details – not Dukat.bet data: A folder on a phone holds four files: both sides of the ID card, a September electricity bill as a PDF and a photo of the bank card with its middle digits covered.
Beforehand, the owner compares the name across all three papers. The bill says Kiss Tamásné (the married form, Mrs Tamás Kiss), but her own document says Kiss Júlia, so she uses the internet bill in her own name instead.
When the request arrives, she just uploads. Preparing took ten minutes; searching could have taken days.
A quarter of an hour one evening: build your own folder
- Check the expiry date of your passport or ID card.
- Download your latest utility bill in your own name as a PDF.
- Photograph the card you deposit with, middle digits covered.
- Compare name and address with your profile, letter by letter.
- Note your questions for support (address card, statement).
Once done, follow the process on the KYC check page. For the differences between ways to pay in, see the deposit methods page.
If a document comes back, the rejected verification page helps. And if a suspicious email asks for your papers, first read the section on phishing.