Limits and breaks in one table
| Tool | Duration or cap | Source | Note |
|---|---|---|---|
| Deposit limit | daily, weekly or monthly amount | guidelines section 9 | a lower limit is effective immediately, a higher one only after 24 hours |
| Break (cooling-off) | 24 hours, one week, one month or three months | guidelines section 8.1 | the account reopens by itself when it ends; money can still be withdrawn |
| Self-exclusion | a term of 1, 3, 5 or 10 years; a permanent option exists | guidelines section 8.2 | minimum 12 months, no way back before it ends |
| Reality check | session timer, pop-up reminder | guidelines section 12 | the guidelines frame it as a right, not an obligation |
A break can cover the whole brand or just the slots; the guidelines mention both.
The interface shows the names of more limit types than this, such as loss and session limits. These are only labels: we have not tested them on a live account, and no policy describes them.
What changes once self-exclusion takes effect
Under section 8.2 of the guidelines, the account is closed, logging in is blocked and marketing messages stop automatically. Self-exclusion covers every brand and domain run by the same operator, and the known payment methods the player has used must be blocked as well.
When the period ends, the account does not reopen on its own. You have to ask for it to be lifted in writing, by email or via chat.
Section 6 of the guidelines says your gaming history is available for at least the last six months. For self-assessment it names two questionnaires: the Gamblers Anonymous twenty-question test and the CAGE questionnaire.
Online or by email? Two accounts of switching it on
Section 8 of the responsible gaming guidelines expects a player to be able to arrange self-exclusion entirely online, with no exchange of emails and no operator approval. T&C section 8, by contrast, ties setting limits to an email to customer support (support@dukat.bet).
The two documents contradict each other, and it is not for us to decide which prevails. Should the option be missing from your account, email support and hold on to the exchange.
The account closure page compares breaks, self-exclusion and permanent closure in more detail. The deposit limit and the other caps also appear in the limits overview.
International organisations yes, Hungarian ones no
Dukat.bet’s player protection page lists BeGambleAware, Gambling Therapy, GamCare and Gamblers Anonymous as international sources of help. It also names local helplines in several countries, but neither the Hungarian nor the English version includes a Hungarian organisation.
That is a gap, and it is not our job to paper over it. If gambling is already causing trouble, your GP or a psychologist can point you in the right direction.
For parents, Dukat.bet recommends three filtering programs: Net Nanny, Qustodio and GamBlock.
One step to take today
Set a deposit limit before you deposit anything, not afterwards. Tightening it takes effect immediately, loosening it means a 24-hour wait – and that delay is exactly what guards against snap decisions.
If a shorter break is not enough, the FAQ sums up what happens to the account under each option.